888 just updated and hud dont start now

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Re: 888 just updated and hud dont start now

Postby Ussrdolphin » Thu Nov 22, 2012 7:43 pm

Right. I have Pktr4. Downloaded update. Still no HUD. What now?
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Re: 888 just updated and hud dont start now

Postby Dutchraise72 » Thu Nov 22, 2012 10:34 pm

I have PT4 but can't use it at all. So now am stuck to pt3 and have to wait a month for this problem is fixed??????
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Re: 888 just updated and hud dont start now

Postby WhiteRider » Fri Nov 23, 2012 4:39 am

Ussrdolphin wrote:Right. I have Pktr4. Downloaded update. Still no HUD. What now?

StevenM wrote:888 support for PT4 is once again broken, 888 released yet another update yesterday making the majority of my post above a moot point. We are working to release a new fix for PT4 as soon as we can, but it is possible that 888 releases yet another change that breaks PT4 before we get to roll these changes down to PT3. This is of course out of our control, there is nothing we can do if that occurs.

I hope we'll have a new PT4 release out later today if all goes well.
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Re: 888 just updated and hud dont start now

Postby OsullivanB » Fri Nov 23, 2012 7:52 am

Here's another customer who doesn't want to use PT4. I've bought it and looked hard at it. PT 3 suits my needs far better. So PT4 is sitting on my hard drive doing nothing. PT3 is sitting on my desktop, but showing me no HUD on 888. I'm very disappointed in PT.
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Re: 888 just updated and hud dont start now

Postby thebabyfaceassasin » Fri Nov 23, 2012 10:41 am

Hi,

I have spoken too 888 poker who have no idea of the problem.

Can you please make me aware when the solution has been resolved?

Kr
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Re: 888 just updated and hud dont start now

Postby kraada » Fri Nov 23, 2012 10:59 am

I will make sure to post in this thread when a new PT3 beta is available. Also when you open PT3 if you're on our current beta (which I hope you are) it will notify you when a new beta is available - the next beta (whenever it comes out) will have a fix for this.
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Re: 888 just updated and hud dont start now

Postby StevenM » Fri Nov 23, 2012 11:50 am

OsullivanB wrote:Here's another customer who doesn't want to use PT4. I've bought it and looked hard at it. PT 3 suits my needs far better.


If you create a new thread to discuss this topic and explain why PT3 suits your needs better, we will be happy to respond and show you the differences between the two app versions. We want our users to be happy and educated on their decisions, we don't mind if you made this decision, its your choice, but we do want to help to make sure your educated on the facts so you can make the best possible decision for yourself.
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Re: 888 just updated and hud dont start now

Postby Gincha » Fri Nov 23, 2012 12:18 pm

Still no fixes for this "no HUD" issue? I`m using PT4
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Re: 888 just updated and hud dont start now

Postby OsullivanB » Fri Nov 23, 2012 12:37 pm

Thanks, StevenM. As you will see, I have accepted your invitation and opened a new thread on the PT4 forum. BTW I entirely accept that PT can do no more than respond to changes made by site operators. I make no criticism of the fact that the 888 change and its impact was not (could not have been) foreseen and entirely trust PT to bring forward a patch to fix the problem as soon as that can be done. That will take the time it takes and plainly is better done more slowly but well and safely than rushed.
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Re: 888 just updated and hud dont start now

Postby kraada » Fri Nov 23, 2012 1:48 pm

Gincha: A new PT4 beta to fix this issue should be available later today.
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