microgaming hud problem

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microgaming hud problem

Postby titiblues » Thu Mar 25, 2010 8:13 am

hello
i have this message " PokerTracker cannot display the Hud on MicroGaming tournament tables at this time because they cannot be uniquely identified."

what mean this message ?
thank you
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Re: microgaming hud problem

Postby kraada » Thu Mar 25, 2010 10:13 am

It means that the reason why you do not see the HUD on Microgaming tournaments is because of the way Microgaming displays its windows. It's something we are aware of and plan to fix though I don't know at what point that fix will become available.
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Re: microgaming hud problem

Postby titiblues » Thu Mar 25, 2010 10:29 am

thank you
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Re: microgaming hud problem

Postby lapa20 » Sat Oct 02, 2010 6:17 am

kraada wrote:It means that the reason why you do not see the HUD on Microgaming tournaments is because of the way Microgaming displays its windows. It's something we are aware of and plan to fix though I don't know at what point that fix will become available.


Is this already fixed? I still have this problem with PokerTracker Version 3.07.4 beta.
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Re: microgaming hud problem

Postby kraada » Sat Oct 02, 2010 9:38 am

Unfortunately this issue is a complex one and as such it is not yet fixed. If you would like automatic notification when it does become fixed please create a support ticket for the issue and we will make sure you are notified when a release is available that fixes this problem.
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Re: microgaming hud problem

Postby pinnryder » Thu Oct 11, 2012 3:24 am

Is there a way to fix this by now? I still don't get a HUD in Microgaming tournaments.
How about PT4, is the HUD in Microgaming tournaments displayed there?
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Re: microgaming hud problem

Postby kraada » Thu Oct 11, 2012 8:11 am

The issue is with the way Microgaming presents its information to us - unfortunately we have not found a workaround. We are in talks with them to try to improve this but it takes time for them to change their software.

At is says here, the HUD is not functional for Microgaming tournaments in PT4 either.
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