Graph issue

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Graph issue

Postby Boza011 » Wed Feb 29, 2012 12:08 am

Its daily graph on winnigs tab. It was working fine until 2 days ago, now it shows wrong values.

[ img ]

It shows that I won 56$ at the end of the day but amount won is actually 26$.

Thanks
Boza
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Re: Graph issue

Postby WhiteRider » Wed Feb 29, 2012 4:11 am

Check that you don't have any filters enabled - click Clear.
Is the value shown correctly on the other reports?
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Re: Graph issue

Postby Boza011 » Wed Feb 29, 2012 1:46 pm

Cleared filters, didnt help. Its only graphs for Feb 27 and 28 for some reason, todays is OK. All other graphs work ok too.
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Re: Graph issue

Postby WhiteRider » Thu Mar 01, 2012 4:16 am

Do the reports show the correct values for the same period?
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Re: Graph issue

Postby kaffebarn » Fri Mar 15, 2013 10:16 am

I have almost the same problem.
the tabs hand, position and graph shows a loss of -$3.44
but the other tabs shows the correct result that is -$6.18
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Re: Graph issue

Postby kraada » Fri Mar 15, 2013 12:40 pm

Are you using PT3 or PT4? Are you using our latest release of whichever software you've got installed?
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Re: Graph issue

Postby kaffebarn » Sat Mar 16, 2013 12:41 pm

I'm using PT3 latest version, after the full session the numbers where: -9.84 in the general, sessions and winnings tabs
and -7.10 in the other tabs, so the difference was the same as earlier
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Re: Graph issue

Postby kraada » Sat Mar 16, 2013 2:31 pm

Then please restart PT3 using the Logging Enabled link on your start menu, reproduce and report this problem and we will investigate it further for you.
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