Zoom Poker hud miss

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Zoom Poker hud miss

Postby icho90 » Sat Mar 17, 2012 2:25 am

Hey,

after your last update there is zoom poker added. But I still don't have a HUD @zoom tables. Just the handhistories he recognizes.

icho
icho90
 
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Re: Zoom Poker hud miss

Postby VillaLion » Sat Mar 17, 2012 3:19 am

You have to check the "Enable Zoom HUD" within the PokerStars Configuration tab under Import.

On a slightly seperate note, the players on my Zoom HUD are not lining up with the relevant players on the table? I've tried sitting in different positions... anyone else experiencing this?
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Re: Zoom Poker hud miss

Postby icho90 » Sat Mar 17, 2012 3:50 am

well i checked it now but still doesn't have a hud

something more i have to do?
icho90
 
Posts: 24
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Re: Zoom Poker hud miss

Postby Peligroso » Sat Mar 17, 2012 9:18 am

VillaLion wrote:You have to check the "Enable Zoom HUD" within the PokerStars Configuration tab under Import.

On a slightly seperate note, the players on my Zoom HUD are not lining up with the relevant players on the table? I've tried sitting in different positions... anyone else experiencing this?

We do have a known problem with the preferred seating options. For now the best work around is to set your preferred seat in Stars to the 3-seat for 6-max and the 5-seat for 9-max. We'll get this corrected in the next build.
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Re: Zoom Poker hud miss

Postby Peligroso » Sat Mar 17, 2012 9:19 am

icho90 wrote:well i checked it now but still doesn't have a hud

something more i have to do?

Please enable logging (Configure -> Options -> Logging enabled), reproduce the problem and then shut down PT3 and attach the PokerTracker.log file found at C:/Program Files/PokerTracker 3, (not in the logs sub-directory), to a Support Ticket prior to restarting PT3 so we can investigate it further.
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