Problem with database and zoom hud

[nickakis]

PT3 Mac version.

The program imports some hands succesfully but seconds later

2012/03/31 01:14:55: Unable to begin feeder import process. Reason: Unsupported database type: PT3_2012_02_10_144550 ()

What to do, i have installed the later version.

[WhiteRider]

And that happens without changing databases within PT3?
That sounds like a problem with PostgreSQL - what version of PostgreSQL do you have? You can see that in Database > Database Management.
What version of PT3?
What version of Mac OS?

[nickakis]

I changed the database, i deleted the older one and create a new one, which i made the new one default and active. Thats it. Actually i have done this 2 or 3 times in the past.

I have installed 3.13.2 bet and Lion OS

[WhiteRider]

But does the error occur without you changing databases between an import working and the error?
If you restart PT3 does the same database work again?

[nickakis]

Unfortunately yes, i created a new database and i imported the hands from files, housekeeping and update the cache perfectly.

When i click import it appears that message to both mac computers (macbook pro and imac), its not only one. Do i have to seperate the handhistory files from zoom and normal cash games?

[WhiteRider]

There shouldn't be any problem importing Zoom hands on Mac, although the HUD won't work. The hand history files aren't significantly different, though.

Please enable logging and restart PT3. Reproduce the problem and then attach the PokerTracker.log file to a Support Ticket so that we can get more information about what is going on.

Tutorial: Submitting a Bug Report