slow speeds

[sikhstallion]

my graph feature seems to take forever to load up.....is there anything i can do to make it faster?

[WhiteRider]

Does it show your cache as 100% in the status bar at the bottom of PT3?
If not, please run Database > Housekeeping.

Speed is very dependent on your system and database size.
What are your computer's specs?
How big is your database?

[sikhstallion]

I am using PT4.....it's really slow though to update graphs and says physical memory is low.....its a brand new laptop that's meant for gaming and running software.

[kraada]

That's odd.

Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.

We'll be able to better assess what's going on here once we can see your log file.