Error message during cache update

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Error message during cache update

Postby Silv3rX » Tue Dec 25, 2012 11:11 am

Hi guys,
i have this problem when i start getting hands(PT 4.05.9 beta) , the message is:

Error: GTECH G2 (Boss): Unable to import hand (#808970724). Reason: Unable to execute query: EXECUTE cash_cache_insert(4,1,6,4,1,false,false,false,201252,-1.00000000000000000000,0.50,0.5000000000,-1.00000000000000000000,-0.50,-0.5000000000,0,0,0.0000000000000000000000,0,0.02,0.0200000000,0.08,0.0800000000,0.0266666666666666666664,0.026666666666666666666400000000,-0.50,-0.5000000000,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,'EUR',0,0,0,0,0);; Reason: Fatal Error (ERROR: invalid input syntax for integer: "EUR" LINE 1: ...0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,'EUR',0,0,... ^ )

[ img ]

How can resolve it?
Thank you!
Silv3rX
 
Posts: 10
Joined: Sat Dec 22, 2012 9:20 am

Re: Error message during cache update

Postby kraada » Wed Dec 26, 2012 10:52 am

Please try rebuilding your cache via Database -> Housekeeping.

If that doesn't fix things, please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears. If you could attach the hand history file as well that you were importing that would help, too.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY


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