Since the last update 16th dec

[flyinsquizz]

My PT4 will no long work, the hud does not display, the program will not shutdown.
I have tried reinstalling

Everything is setup exactly the same as prior to the last update

Support have not reply and I'm pissed off because this is complete and utter bollocks!

[flyinsquizz]

Please anyone help?

I'm currently using my PT3 because that works!

[kraada]

Do you have 4.05.9 currently installed?

[flyinsquizz]

Do you have 4.05.9 currently installed?

yes

[kraada]

Did you include a log file in your support ticket?

If not, please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears. We will need to see the log file in order to get a better understanding of what is going on here for you.