Auto import in PT3 stopped working after reconfiguring HUD

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Auto import in PT3 stopped working after reconfiguring HUD

Postby cmling » Thu Jul 25, 2013 5:23 pm

Greetings!
After I changed the HUD to show different statistics, the auto import function stopped working. I restarted PT3. Auto import recognized the hand history files, but was not able to import the hands. I am using the newest version.
Thank you for any suggestions you can offer!

I forgot to mention that cache is at 100 % and that PT can only be closed by the Task Manager in Windows.
cmling
 
Posts: 41
Joined: Sat Apr 12, 2008 6:26 pm
Location: Vienna, Austria

Re: Auto import in PT3 stopped working after reconfiguring H

Postby WhiteRider » Fri Jul 26, 2013 3:47 am

Changing the Hud wouldn't affect the import.
Please attach one of the hand history files which won't import to a Support Ticket so that we can investigate.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 12 guests