HUD does not collect new hands

Questions and discussion about PokerTracker 4 for Windows

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Re: HUD does not collect new hands

Postby Albermagno » Mon Dec 29, 2025 3:01 pm

A mi tampoco me funciona, y el día anterior me funcionaba perfectamente.
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Re: HUD does not collect new hands

Postby pougia777 » Mon Dec 29, 2025 3:54 pm

same problem here
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Re: HUD does not collect new hands

Postby Flag_Hippo » Mon Dec 29, 2025 4:58 pm

heaven wrote:Not work for me

Periko21 wrote:Same here, still not working

Are you using the HUD filter for 'Last x Weeks' I mentioned earlier or not? If so try turning it off temporarily by setting the value to '0' - does that allow the HUD to start updating again?
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Re: HUD does not collect new hands

Postby christopher.bohl » Mon Dec 29, 2025 5:09 pm

Changing that filter did fix this issue for me. Thanks!
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Re: HUD does not collect new hands

Postby Flag_Hippo » Mon Dec 29, 2025 5:15 pm

christopher.bohl wrote:Changing that filter did fix this issue for me. Thanks!

Thanks for confirming. You should be able to use your original filter setting again next week.
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Re: HUD does not collect new hands

Postby bonxxy » Mon Dec 29, 2025 5:53 pm

I am happy that it's not my laptop shit the bed.

After changing filter "stats from the last x weeks" to nothing - it worked! Spend whole day looking for it. CHEERS from iPoker.it!
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Re: HUD does not collect new hands

Postby pougia777 » Mon Dec 29, 2025 6:44 pm

Thanks for the tip. Setting the “Last X weeks” filter to 0 fixed the problem for now, so everything works again.

That said, I usually need this filter while playing, so I’ll be waiting for the update to be able to use it properly again.

Appreciate the help.
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Re: HUD does not collect new hands

Postby ManuBO » Tue Dec 30, 2025 4:38 am

Same problem here, from yesterday.

I have tried the 'Last x Weeks' option and it still doesn't work (previously updated to version "v4.18.16)

Thanks!
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Re: HUD does not collect new hands

Postby ManuBO » Tue Dec 30, 2025 5:17 am

ManuBO wrote:Same problem here, from yesterday.

I have tried the 'Last x Weeks' option and it still doesn't work (previously updated to version "v4.18.16)

Thanks!

it already works!
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