Red Star Poker Cashout Bug

[wolfeinstein]

Ever since red star poker introduced the "cashout" feature I have been experiencing a bug. Every time we have an all in situation before the river, and my opponent decides to cashout, the hand doesn't get saved in PT4 therefore my stats will be inaccurate as well. In the "view import status" tab I see this warning message for these hands:
"Ipoker: Warning: No winner found in hand"
Is there any way to fix this issue?

[Flag_Hippo]

Unfortunately cashout hands are not currently possible to support accurately due to the lack of rake in iPoker hands. I understand that they are adding rake to their hand histories and when that rolls out we will update PokerTracker 4 to support these hands. If you wish to be notified when that is available please open a Support Ticket about the issue.