Issues with results tracking iPoker Betsafe

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Issues with results tracking iPoker Betsafe

Postby exoduss » Sat Apr 13, 2024 12:52 pm

I am playing on iPoker network Betsafe client
There is always a difference between "Won" and "My C Won"
I have disabled Run it Twice and All-In Cash out so the difference in results is not because of those (tho my opponents are definitely using All-In cash out on regular basis)
"Won" is always displayed correctly, "My C Won" is incorrect most sessions.
Because of this i cant see an accurate results graph.
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Re: Issues with results tracking iPoker Betsafe

Postby Flag_Hippo » Sun Apr 14, 2024 5:26 am

Go to 'Database -> Currency', select any sessions/tournaments which have an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. Note that you can select a range of rows by holding shift and clicking the start/end and you can also select multiple ones individually by holding CTRL and selecting.

This situation normally occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to server time and not your local time. Then in PokerTracker 4 go to 'Configure > Sites & Import Options > iPoker' and select the skin you play at, or if it isn't listed one which uses the same server timezone as your skin.
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