PT4 v4.4.18.17 Database error

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PT4 v4.4.18.17 Database error

Postby Xpecial » Fri Feb 20, 2026 1:51 pm

Hello guys, I made upgrade for the new version and my database crash. When I start the hud, this msg aparence:
https://gyazo.com/054a239b54cda36e93dd9af4db8a913f

I follow the recommendantion, but, crash again:

https://gyazo.com/0f1ec3705c8687147fd71f1ecc63b404

How do I fix it?

TY
Xpecial
 
Posts: 9
Joined: Mon May 14, 2012 10:55 pm

Re: PT4 v4.4.18.17 Database error

Postby Flag_Hippo » Sat Feb 21, 2026 6:33 am

Your custom cache has over 1600 custom columns which exceeds the limit in PostgreSQL so you will need to restrict the number of custom columns which are cached to less than 1600. If you have premium content that is protected then you cannot edit and disable the 'Cache' checkbox for those columns therefore to get below 1600 cached columns you will need to either uncache some of your existing custom columns and/or contact one or more of your premium providers and have some content disabled. Once you are below 1,600 custom columns you should be able to rebuild the database cache. Alternatively you can open a Support Ticket and specify which content you want disabled or disable all premium content yourself by turning off 'Configure -> Options -> Download Premium Content'.
Flag_Hippo
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Re: PT4 v4.4.18.17 Database error

Postby Xpecial » Sat Feb 21, 2026 1:23 pm

Flag_Hippo wrote:Your custom cache has over 1600 custom columns which exceeds the limit in PostgreSQL so you will need to restrict the number of custom columns which are cached to less than 1600. If you have premium content that is protected then you cannot edit and disable the 'Cache' checkbox for those columns therefore to get below 1600 cached columns you will need to either uncache some of your existing custom columns and/or contact one or more of your premium providers and have some content disabled. Once you are below 1,600 custom columns you should be able to rebuild the database cache. Alternatively you can open a Support Ticket and specify which content you want disabled or disable all premium content yourself by turning off 'Configure -> Options -> Download Premium Content'.


Okay, Ty
Xpecial
 
Posts: 9
Joined: Mon May 14, 2012 10:55 pm


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