PokerTracker 4.18.21 Problema actualización

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

PokerTracker 4.18.21 Problema actualización

Postby Richigares » Mon May 25, 2026 2:43 pm

Acabo de instalar la nueva actulizacion y va todo bien menos cuando quiero revisar una mano en el replayer. Me aparece esto.
He heco rebuild cache full y housekeeping y no funciona, tambien he creado otra base de datos y tampoco funciona.
Cuando le doy a view hand details tambien me aparece esto
Attachments
Captura de pantalla 2026-05-25 204514.png
(61.09 KiB) Downloaded 903 times
Captura de pantalla 2026-05-25 202043.png
(52.2 KiB) Downloaded 900 times
Richigares
 
Posts: 2
Joined: Mon Jul 11, 2016 5:25 pm

Re: PokerTracker 4.18.21 Problema actualización

Postby Bráulio Barroca » Mon May 25, 2026 3:52 pm

Também me acontece exatamente a mesma coisa na Pokerstars.pt depois da nova atualização.

Espero que alguém possa ajudar.

Cumprimentos.
Bráulio Barroca
 
Posts: 5
Joined: Sat May 28, 2022 11:17 pm

Re: PokerTracker 4.18.21 Problema actualización

Postby Richigares » Mon May 25, 2026 4:00 pm

Bráulio Barroca wrote:Também me acontece exatamente a mesma coisa na Pokerstars.pt depois da nova atualização.

Espero que alguém possa ajudar.

Cumprimentos.


Yo juego en Pokerstars.es desde España asi que tenemos el mismo problema.
Richigares
 
Posts: 2
Joined: Mon Jul 11, 2016 5:25 pm

Re: PokerTracker 4.18.21 Problema actualización

Postby Bráulio Barroca » Mon May 25, 2026 4:10 pm

Isto deve ser algum problema com a atualização.

Espero que possam resolver o mais rapidamente possível.
Bráulio Barroca
 
Posts: 5
Joined: Sat May 28, 2022 11:17 pm

Re: PokerTracker 4.18.21 Problema actualización

Postby Marcoasdf » Tue May 26, 2026 2:48 am

Richigares wrote:Acabo de instalar la nueva actulizacion y va todo bien menos cuando quiero revisar una mano en el replayer. Me aparece esto.
He heco rebuild cache full y housekeeping y no funciona, tambien he creado otra base de datos y tampoco funciona.
Cuando le doy a view hand details tambien me aparece esto


me pasa todo lo mismo, pero también hay otros bugs como manos mezcladas entre fechas, mezcla CoinPoker con manos de Pokerstars al importar.. y lo mismo con el replayer, no funciona, no cargan las manos.
Marcoasdf
 
Posts: 1
Joined: Sat Jun 06, 2020 2:04 am

Re: PokerTracker 4.18.21 Problema actualización

Postby Flag_Hippo » Tue May 26, 2026 4:05 am

So we can investigate that can you please attach a sample of your hand histories to a Support Ticket. In the meantime you can revert to the previous version here.
Flag_Hippo
Moderator
 
Posts: 17062
Joined: Tue Jan 31, 2012 7:50 am

Re: PokerTracker 4.18.21 Problema actualización

Postby rogorz » Tue May 26, 2026 7:31 am

I'm having the same issue with Pokerstars.fr hands in the replayer.

Those lines are added to the log file when I open a hand in the replayer:
Code: Select all
2026/05/26 13:33:00.704 [09220]: [- Main -][WindowFrame] Opening Frame: Hand Replayer (11EFEFE0)
2026/05/26 13:33:00.724 [00021]: [- Main -][ptPokerTable::load] begin:C:\Program Files (x86)\PokerTracker 4\Data/Themes/Default/Replayer/Replayer.xml
2026/05/26 13:33:00.785 [00060]: [00002E4C][wfHandDetailsPopulator] Thread: Begin
2026/05/26 13:33:00.786 [00001]: [00002E4C][HandHistoryDatabaseImport] Parse Error: Site: CoinPoker, Hand #: , Error: Invalid hand info line encountered: PokerStars Zoom Hand #260925418315:  Hold'em No Limit (€0.10/€0.25) - 2026/05/25 18:04:30 CET [2026/05/25 12:04:30 ET]
2026/05/26 13:33:00.786 [00000]: [00002E4C][wfHandDetailsPopulator] Thread: End
2026/05/26 13:33:03.114 [02329]: [- Main -][WindowFrame] Closing Frame: Hand Replayer (11EFEFE0)


So it seems like the replayer incorrectly recognize my hands as CoinPoker hands for some reason since the update.

EDIT: I get the same error if I use "View hands details" instead of the replayer.
But the hands are correctly recognized as Pokerstars hands in the hand report, it's only when opening hand details/replayer that this problem occurs.
rogorz
 
Posts: 20
Joined: Wed Oct 19, 2016 12:23 pm

Re: PokerTracker 4.18.21 Problema actualización

Postby Flag_Hippo » Tue May 26, 2026 8:24 am

I will provide an update when a fix for this is available. As far as I am aware it's only affecting Zoom hands and to replay those in the meantime you will need to revert to the previous version:

Download PokerTracker v4.18.20 (Windows)

Download PokerTracker v4.18.20 (macOS)
Flag_Hippo
Moderator
 
Posts: 17062
Joined: Tue Jan 31, 2012 7:50 am

Re: PokerTracker 4.18.21 Problema actualización

Postby Flag_Hippo » Wed May 27, 2026 1:01 pm

PokerTracker v4.18.22 is now available with a fix for this issue:

Download PokerTracker 4
Flag_Hippo
Moderator
 
Posts: 17062
Joined: Tue Jan 31, 2012 7:50 am


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 17 guests