Fatal Exception during auto-import

Questions and discussion about PokerTracker 4 for Windows

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Fatal Exception during auto-import

Postby czglory » Sat Dec 29, 2012 6:57 pm

05:56:01 am: Error: Fatal Exception during Auto-Import process: Access violation (0) (Flags: 0; Address: 0x750deb1b; EIP: 0x750DEB1B)


Getting this error while trying to "get hands while playing"
thanks

was working fine earlier.
czglory
 
Posts: 67
Joined: Fri Feb 22, 2008 1:01 pm

Re: Fatal Exception during auto-import

Postby czglory » Sun Dec 30, 2012 1:21 am

oops this is PT4 i did not realize there was not a techincal support section for PT4 and posted it here by accident, not sure whether I should just post on Pt4 or wait for a mod to move it, but I will try to report this
czglory
 
Posts: 67
Joined: Fri Feb 22, 2008 1:01 pm

Re: Fatal Exception during auto-import

Postby WhiteRider » Sun Dec 30, 2012 2:11 pm

If you're not using v4.05.9 please update - PT4 Download Page.

If you still have the error after a reboot please open a Support Ticket and report your problem so that we can see what is going on.
WhiteRider
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