zoom hud

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zoom hud

Postby RacRaco » Wed Mar 27, 2013 7:00 am

Hi, when i play zoom nl25 2x tables hud is working ok, when i switch to 3 tables hud somtimes does not work in some hands, it remains same hud from previous hand...i have ptr4
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Re: zoom hud

Postby RacRaco » Wed Mar 27, 2013 7:32 am

i noticed he mixes players huds somtimes....i was wrong in 1st post please delte it...
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Re: zoom hud

Postby Dyszka90 » Wed Mar 27, 2013 8:00 am

I have same problem pt3 and pt4 help please.
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Re: zoom hud

Postby kraada » Wed Mar 27, 2013 8:14 am

We have a known issue with Zoom at this time and one workaround is detailed here and we have confirmation from at least some users that this does fix the problem for them.
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Re: zoom hud

Postby RacRaco » Wed Mar 27, 2013 8:59 am

Tried all, nothing has changed it sucks really and i lost few buyins while i noticed that something is wrong...
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Re: zoom hud

Postby RacRaco » Wed Mar 27, 2013 9:10 am

Can you remove this thread to pokertracker 4?
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Re: zoom hud

Postby kraada » Wed Mar 27, 2013 4:40 pm

Thread moved. We are aware of the problems (and that workaround apparently does not work for most people), so please create a support ticket and we'll make sure you get notification when a fix is available.
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Re: zoom hud

Postby delMartinez » Tue Apr 02, 2013 5:35 am

Any progress? PT3 was useless in february and march. Same old story.
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Re: zoom hud

Postby kraada » Tue Apr 02, 2013 8:33 am

We only confirmed the issue on PT4 a few hours ago. At this point we are still investigating what is going wrong - once we figure that out we will fix it on PT4 first and PT3 second. We all sincerely hope this will be the last time that PokerStars changes the formatting for Zoom.
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